1. Exchange & Refund Policy
1. 7 Days Return for exchange ,no extra charge ,please do keep the units brand new .When we receive your package, will send back to you the new unit with free shipping again .
2.Any returns for buyers issues can't get a full refund .$25 will be deducted as the shipping fees we paid express company to ship your order from China to your country.hope you can understand .
2. Processing of Exchange & Refund
a.Custom made orders can not be exchanged and returned .
b,.Below are the special requests for lace wigs before you send back :
◆DO Not Cut the Lace
◆DO NOT Rip or Tear the Lace
◆DO NOT Put any kind of Chemicals on the Wig Unit
◆DO NOT Wear the Wig Unit
◆DO NOT Put Glue or Tape on the Wig Unit
◆DO NOT Put Products on the Wig Unit
◆DO NOT Wash or Condition the Wig Unit
◆DO NOT Dye the Wig Unit
◆DO NOT Perm or Put Relaxer on the Wig Unit
◆DO NOT Style or Cut the Hair of the Wig Unit
◆DO NOT Destroy or Lose any of the Original Packaging
◆DO NOT Try to Correct the Problem Yourself Prior to Calling Us
4.If your products are brand new , you can send us email to request the return , then we will tell you the return instructions and shipping address . our email address : [email protected]